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Wednesday, May 14, 2008 3:13PM
I (Dave Eilers) have added some categories and have been reorganizing and renaming some pages so we can continue to manage our pages well. When you add pages of documentation for your schools please name them starting with the 3 letter shorthand for your school, such as RMS Phone, RMS Network Configuration, etc. Look at the RMS and WMS documentation for some great examples of documentation each school should have.
Thursday, March 6th, 10:33AM
I have startedhrfg using a forum for technology staff. You can find this forum at techforum.osd.wednet.edu. This forum is where I will place news updates. It is also for discussion of projects and for assistance with technology problems. If you haven't jk upgfand working properly on Tesla. Pretty much all the computers that had problems from a week odhdgjgdjdytustaff medf I am downloaded and will soon install a trial version of HEAT--a new Helpdesk software solution. This is far more powerful then SchoolDude, and should be much easier for us to use. The plan is to spend the next 3 months configuring and developing our HEAT setup, along with creating documentation for our techs. Then we will go live with it come April--if it actually meets our needs.
Tuesday, January 08, 8:52AM
I forgot to mention that the Type to Learn and Master Key folders on Tesla were either deleted, moved or in some other way changed to be partially or completely unusable. Dave Baird is looking for backups of this from last Thursday, and we will just restore over the top of what cufgsain lines cannot be answered simply by picking up the phone. You have to push the button associated with that nghumgr. Thdsf ==Wednesday, December 26, 9:44AM==ghsf I've started on a list of all the network printers in the district. You can find the list on the Printer List page.hs The phone upgrade took place this last weekend. Coming in this morning, we find that we cannot access voicemail from outside phones, and we cannot contact outside numbers/have outside numbers contact us. This is being resolved now.ss
wednesday, December 12, 3:15pm
Scott's assistant made a change to the workgroup page fhfgadding an Avanti section aswell as adding the printers to it. will also have a Knox section soon shfrk today for emergency testing and perhaps replacement. This will take place from 11:30AM to 12PM. gh
Wednesday, December 12, 10:41AM
The K-20 network had a brief outage today at around 10AM. This has been resolved.
Tuesday, December 11, 2:34PM
Added documentation on how to reconnect a Mac computesr to the OSD wireless network: Mac Connect to Wireless
Tuesday, December 11, 9:08AM
Ken has blocked a bunch of streaming media sites and other websites. This has greatly decreased our bandwidth usage--the High Schools are at about one tenth of their usual usage. Much of this will be unblocked at noon. It is great data for us. sh
Wednesday, December 05, 4:40PM
Chrystal has added several new pieces of documentation about Reeves, as well as some new scripts, all under Workspace.
Wednesday, December 05, 4:02PM
Added instructions for configuring a Mac's network settings and binding it to the adserv domain using Directory Access Configuration.
Wednesday, December 05, 2:50PM
We had our bi-weekly staff meeting at 1PM. The following issues were discussed:
- Wireless Connectivity - We are tracking down all the remaining issues and continuing testing to resolve them
- Student Account Inconsistencies - Take care of issues as they come up, remove non-alphanumeric characters next summer
- Internet Connectivity - Getting tools in place to manage traffic, also need to educate users on appropriate use
- Tech Rally - Getting good feedback from our group tech excursions to take care of issues in bulk
- Tech Timecards - Techs will be moving to a timecard system, but only field techs and helpdesk staff
Tuesday, December 04, 11:51AM
I added some new documentation. If you are noticing repeated pop-ups asking for your proxy password on a Mac, try Disabling Widgets. Also, I have documentation up for correctly configuring a Mac to connect to OSD WPA2 Wireless.
Tuesday, December 04, 11:46AM
Ken and Dave performed a firmware update on the Fortigate. This may help resolve SOME of the internet connectivity issues, but isn't likely to significantly increase speed.
Tuesday, December 04, 9:07AM
It seems that Tesla takes a long while before it shares out the Appdata folder again after it restarts. It is back up and TTL3 should be working now.
Monday, December 03, 2:15PM
Tesla dropped Mac file share services for the Appdata folder--this impacts TTL3, and maybe some other apps. Ken is working on restoring this.
Monday, December 03, 12:00PM
